Specializing in SaaS fintech solutions for lending, leasing, and credit automation processes.
❖ Formulated and tested 15+ hypotheses, which helped reduce drop-off rates by 15.2% in auto leasing interfaces and increased application completion rates by 30.4%.
❖ Simplified onboarding processes for B2B clients by introducing improved user scenarios and utilizing Customer Journey Mapping (CJM), resulting in a noticeably smoother onboarding experience and a reduction in time-to-completion by approximately 20%.
❖ Redesigned the product catalog interface for corporate clients, improving navigation and increasing user engagement by 20.7% (based on click-through rates and time spent on the platform).
❖ Implemented a unified design operations framework, cutting design iteration cycles by 20.1% and enhancing alignment across 7 cross-functional teams.
❖ Optimized automated lending processes, increasing application submission speed by 12.4% through simplified UI and UX analysis of bottlenecks.
Provider of IT services and software development for healthcare and fintech sectors.
❖ Delivered end-to-end design solutions for 12+ projects valued at over $250K each, aligning designs with business and user needs.
❖ Conducted 20+ user interviews and usability tests, uncovering pain points and improving user satisfaction by ~20%.
❖ Worked closely with developers and stakeholders, introducing optimized workflows that reduced iteration time by ~10%.
❖ Standardized design systems across multiple projects, improving consistency in both functionality and visuals.
Low-code app development and digital transformation company.
❖ Designed a scalable design system for a major European retail network, ensuring brand consistency across digital channels.
❖ Redesigned core platform features, improving usability and achieving a 14.8% increase in user satisfaction, measured through post-release user surveys and feedback scores.
❖ Partnered with stakeholders to define priorities and streamline approval cycles, reducing project timelines by ~20%.
A startup focused on simplifying car fine payments through mobile solutions.
❖ Designed and iteratively enhanced the MVP mobile app, reducing average user processing time by ~10%.
❖ Conducted user research to identify pain points, optimizing workflows in collaboration with developers and increasing user retention.
Digital agency focused on web solutions for SMEs.
❖ Created conversion-focused landing pages, increasing lead generation rates by 10.3% through iterative design testing and heatmap analysis.
❖ Analyzed website performance via Google Analytics and identified key optimization opportunities, boosting organic traffic by 15.2% over a 6-month period.
Platform where enterprises and individuals connect in order to conduct business.
❖ Designed user interfaces for 15+ contract-based projects across industries such as e-commerce and fintech.
❖ Delivered high-quality prototypes and design solutions tailored to business needs, consistently achieving an average client satisfaction score of 4.9/5.